Return & Exchange Policy

If you are not completely satisfied with your blank invitation or product order for any reason, please feel free to return it to us for a full refund or exchange. Simply contact customer service to obtain a (RMA) Return Authorization Number and return address.

Merchandise must be returned unopened and in the original sellable quantities within 15 calendar days for a refund to be issued. International orders must be postmarked within the 15 business days.

Please note that samples, templates, printed invitations and clearance items are non-refundable.

Receiving a Refund

Pending inspection, a refund will be issued to you for the merchandise plus any applicable taxes. Once your return has been processed we will notify you via email with the total amount to be returned to you. Please allow up to 10 business days for this process to be complete.

Your refund will be returned to you via the same method of payment as your original order.
If payment was made by check or money order, a company check will be issued and mailed to you.

Return Packaging

We recommend that you wrap your return in plastic or a ziploc bag to protect it from moisture and send to us using a pre-paid, insured and traceable method, for we do not accept collect parcels. Please note that if your parcel is not insured and it is lost or damaged in transit you are still responsible for the full purchase price.